Category Archives: Articles

Can Money as a Motivator have a Positive Effect on Safety Culture?

January 31, 2016  By Alan Wilson

The assertion that money as a motivator has a positive effect on a safety culture can vary significantly depending on which level an individual works within an organisation. There are real financial incentives for senior… Read More

The Problem with Safety Management Systems

January 31, 2016  By Alan Wilson

Many organisations, unfortunately, believe the solution to health and safety problems is to create a huge, overpowering management system that covers all eventualities. Once this management system is in place, they look for quick and… Read More

Emotional Ergonomics

January 31, 2016  By Alan Wilson

Ergonomics is about ensuring a good fit between people, the things they do, and the objects they use and the environments in which they work, travel and play. The Science of Ergonomics is a technique… Read More

The Paradox of Lean Leadership?

January 28, 2016  By Professor David Bamford, PhD

Is there a juxtaposition between the application of Lean and the necessity for leadership? Why is Lean Leadership so very challenging? Well, the challenge here is between leaders who are put into a position with… Read More

Adversity Gives You Strength!

January 13, 2016  By John Boe

How can you stay self-motivated and productive in the midst of turbulent times and a sluggish economy? How do you persevere as a salesperson when times are tough and customers seem to be holding on… Read More

The Four Cornerstones of Superior Customer Service

January 13, 2016  By John Boe

The heart of any company can be found beating inside the walls of its customer service department. Providing superior customer service after the sale is a smart business decision that pays long-term dividends. All the… Read More

It Pays to Go the Extra Mile

January 13, 2016  By John Boe

The most successful companies and the highest paid salespeople place great value on developing lifetime relationships with their customers and actively look for opportunities to render service above and beyond their customers’ expectations. In today’s competitive… Read More

Are You a Bridge Builder?

January 13, 2016  By John Boe

Over the years, I have been fortunate to have had many people come into my life and take the time to mentor and guide me along my career path. Mentors, like bridge builders, help people… Read More

Six Powerful Prospecting Tips to Build Your Business

January 13, 2016  By John Boe

Why is it that some sales reps consistently earn a six-figure annual income while other reps, putting in the same hours, selling the same products, and trained by the same sales manager struggle each month… Read More

Looking Back on 2015

January 11, 2016  By Nicholas Ross-Clunis

Looking back on 2015 three things come to mind. The drastic drop in oil prices; the new regulations introduced in the European Union; and the greater application of Key Performance Indicators within companies. The past… Read More

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