Category Archives: Articles

Strategy

Watch the “S” Word

June 29, 2017  Mr. Steve McGrady

Strategy – Many people find strategy complicated, difficult and confusing. This isn’t because strategic thinking is that difficult, but largely because there are many topics that are described as ‘strategic’ and a large number of… Read More

First time manager

Oops…Hang On, I’m the Manager Now! – 5 To Dos for First Time Managers

June 28, 2017  Ms. Mai Newe

So you’ve been newly promoted to being a Manager – Congratulations!  Now after all the excitement at your promotion has died down you are probably realising that being a great manager doesn’t happen automatically –… Read More

Listen to and Learn from Disruptive Operation

Listen To and Learn From Disruptive Operation

June 22, 2017  Dr Daniel Park

Introduction – Why Innovate? Disruptive innovation is one of the most exciting developments to enter the mainstream of strategic management in the past 20 years. The process of disruption introduces radical change in products, services… Read More

Have we made a Salad out of Procurement, Purchasing and Buying?

Have We Made A Salad Out Of Procurement, Purchasing And Buying?

June 19, 2017  Prof. Dr. Perumal Magayson

  In the current context, the terms purchasing and procurement are interchangeably used, and despite their similarities they mean different. Procurement involves the process of selecting vendors, establishing payment terms and strategic vetting.    … Read More

Risk Control

It Can’t Happen to Us!

June 15, 2017  Dr. Michael Wilkinson

Organisations are vulnerable from any failures of their day-to-day risk controls, which can lead to serious consequences that will have a significant impact on their financial bottom line, from fatalities, plant damage, loss of image,… Read More

Negotiating Using Mediation Techniques

NEGOTIATING USING MEDIATION TECHNIQUES: Solving Difficult Problems in the Workplace

June 13, 2017  Dr. Tom Hutcheson

Managers today spend a significant amount of their time and energy attempting to reconcile differences and tensions that arise between competing groups and departments within their organisations. The current environment of tight budgets and limited… Read More

7 Steps to Motivation through Mastery

7 Steps to Motivation through Mastery

June 8, 2017  Thomas Boyle

Getting the best from team members has always been high on the priority list for supervisors, managers and leaders. To achieve this, managers have traditionally set direction, supervised closely and rewarded or reprimanded depending on… Read More

Backroom to Boardroom

BACK-ROOM TO BOARDROOM: The 6 Core Competencies of a Modern Finance Professional

June 4, 2017  Paul Lower

In the globally competitive world of the 21st century financial professionals, and the finance function itself, are under greater scrutiny and pressure than ever before to help cut costs, to grow revenue and to maintain… Read More

Great Customer Service

Instant Ways to Make Money from
Great Customer Service

June 1, 2017  Derek Prior

Customer service has been regarded as a ‘nice-to-have rather than an essential. Think about this: keeping an existing customer is much more profitable than having to recruit a new one. First there is the loss… Read More

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