Customer Service
Training Seminars & Courses
Excellent customer service should be at the heart of your business if you wish to be successful. It is important to provide good customer service; to all types of customers, including potential, new and existing customers. Good customer service relates to the service your employees provide before, during and after a purchase. Improving your customer service skills can lead to greater customer satisfaction and a more enjoyable experience for them.
GLOMACS’ team of highly experienced associates not only cover the skills to deliver excellent customer service but also to manage this vital function, develop strategies that work and to deal effectively with the growing demand for rapid delivery of service via social media. Make us your trusted partner in maintaining excellence in this business-critical area.
Dec 2018
| Code | Title | Date | Venue | Fees |
|---|---|---|---|---|
| CS003 | Client Management Strategies for Retention & Growth | 16 - 20 Dec 2018 | Dubai - UAE | $4,750 |
Apr 2019
| Code | Title | Date | Venue | Fees |
|---|---|---|---|---|
| CS006 | Measuring and Managing Customer Satisfaction ISO 9001 and Beyond | 14 - 18 Apr 2019 | Dubai - UAE | $4,950 |
Jun 2019
| Code | Title | Date | Venue | Fees |
|---|---|---|---|---|
| CS002 | Beyond Customer Service | 23 - 27 Jun 2019 | Dubai - UAE | $4,950 |
| CS002e | ILM® Endorsed Service Quality and Excellence | 23 - 27 Jun 2019 | Dubai - UAE | $4,950 |
Jul 2019
| Code | Title | Date | Venue | Fees |
|---|---|---|---|---|
| CS001 | Achieving Excellence in Customer Service | 28 Jul - 01 Aug 2019 | Dubai - UAE | $4,950 |
Aug 2019
| Code | Title | Date | Venue | Fees |
|---|---|---|---|---|
| CS004 | Customer Focused Management | 05 - 09 Aug 2019 | Kuala Lumpur - Malaysia | $5,950 |
Sep 2019
| Code | Title | Date | Venue | Fees |
|---|---|---|---|---|
| PR019 | Customer Service for the Public Sector | 08 - 12 Sep 2019 | Dubai - UAE | $4,950 |
| CS005 | Customer Profiling Techniques & Procedures | 29 Sep - 03 Oct 2019 | Dubai - UAE | $4,950 |
Oct 2019
| Code | Title | Date | Venue | Fees |
|---|---|---|---|---|
| CS004 | Customer Focused Management | 07 - 11 Oct 2019 | Prague - Czech Republic | $5,950 |
Nov 2019
| Code | Title | Date | Venue | Fees |
|---|---|---|---|---|
| CS002 | Beyond Customer Service | 03 - 07 Nov 2019 | Dubai - UAE | $4,950 |
| CS002e | ILM® Endorsed Service Quality and Excellence | 03 - 07 Nov 2019 | Dubai - UAE | $4,950 |
| CS006 | Measuring and Managing Customer Satisfaction ISO 9001 and Beyond | 17 - 21 Nov 2019 | Dubai - UAE | $4,950 |
| LD008 | Training Management & Organisational Learning | 24 - 28 Nov 2019 | Dubai - UAE | $4,950 |
| MK008 | Customer-Focused Selling Strategies | 24 - 28 Nov 2019 | Dubai - UAE | $4,950 |
Dec 2019
| Code | Title | Date | Venue | Fees |
|---|---|---|---|---|
| CS004 | Customer Focused Management | 02 - 06 Dec 2019 | London - UK | $5,950 |
| CS003 | Client Management Strategies for Retention & Growth | 15 - 19 Dec 2019 | Dubai - UAE | $4,950 |
| CS001 | Achieving Excellence in Customer Service | 29 Dec 2019 - 02 Jan 2020 | Dubai - UAE | $4,950 |
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