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Customer Service
Training Seminars & Courses

Excellent customer service should be at the heart of your business if you wish to be successful. It is important to provide good customer service; to all types of customers, including potential, new and existing customers. Good customer service relates to the service your employees provide before, during and after a purchase. Improving your customer service skills can lead to greater customer satisfaction and a more enjoyable experience for them.

GLOMACS’ team of highly experienced associates not only cover the skills to deliver excellent customer service but also to manage this vital function, develop strategies that work and to deal effectively with the growing demand for rapid delivery of service via social media. Make us your trusted partner in maintaining excellence in this business-critical area.

Customer Service by Titleclick here Customer Service by Venueclick here

Jun 2018

Code	Title	Date	Venue	Fees
CS002e	Service Quality and Excellence	24 - 28 Jun 2018	Dubai - UAE	$4,950
CS002	Beyond Customer Service	24 - 28 Jun 2018	Dubai - UAE	$4,950

Jul 2018

Code	Title	Date	Venue	Fees
CS001	Achieving Excellence in Customer Service Providing a Quality Service	29 Jul - 02 Aug 2018	Dubai - UAE	$4,750

Aug 2018

Code	Title	Date	Venue	Fees
CS004	Customer Focused Management	06 - 10 Aug 2018	Kuala Lumpur - Malaysia	$5,500

Sep 2018

Code	Title	Date	Venue	Fees
PR019	Customer Service for the Public Sector ^NEW	09 - 13 Sep 2018	Dubai - UAE	$4,750
CS005	Customer Profiling Techniques & Procedures	30 Sep - 04 Oct 2018	Dubai - UAE	$4,750

Oct 2018

Code	Title	Date	Venue	Fees
CS004	Customer Focused Management	08 - 12 Oct 2018	Prague - Czech Republic	$5,500

Nov 2018

Code	Title	Date	Venue	Fees
CS002e	Service Quality and Excellence	04 - 08 Nov 2018	Dubai - UAE	$4,950
CS002	Beyond Customer Service	04 - 08 Nov 2018	Dubai - UAE	$4,950
CS006	Measuring and Managing Customer Satisfaction ISO 9001 and Beyond	18 - 22 Nov 2018	Dubai - UAE	$4,750
MK008	Customer-Focused Selling Strategies ^NEW	25 - 29 Nov 2018	Dubai - UAE	$4,750

Dec 2018

Code	Title	Date	Venue	Fees
CS004	Customer Focused Management	03 - 07 Dec 2018	London - UK	$5,500
CS003	Client Management Strategies for Retention & Growth ^NEW	16 - 20 Dec 2018	Dubai - UAE	$4,750
CS001	Achieving Excellence in Customer Service Providing a Quality Service	30 Dec - 03 Jan 2019	Dubai - UAE	$4,750

Apr 2019

Code	Title	Date	Venue	Fees
CS006	Measuring and Managing Customer Satisfaction ISO 9001 and Beyond	14 - 18 Apr 2019	Dubai - UAE	$4,950

Jun 2019

Code	Title	Date	Venue	Fees
CS002	Beyond Customer Service	23 - 27 Jun 2019	Dubai - UAE	$4,950

Jul 2019

Code	Title	Date	Venue	Fees
CS001	Achieving Excellence in Customer Service Providing a Quality Service	28 Jul - 01 Aug 2019	Dubai - UAE	$4,950

Aug 2019

Code	Title	Date	Venue	Fees
CS004	Customer Focused Management	05 - 09 Aug 2019	Kuala Lumpur - Malaysia	$5,950

Sep 2019

Code	Title	Date	Venue	Fees
PR019	Customer Service for the Public Sector ^NEW	08 - 12 Sep 2019	Dubai - UAE	$4,950
CS005	Customer Profiling Techniques & Procedures	29 Sep - 03 Oct 2019	Dubai - UAE	$4,950

Oct 2019

Code	Title	Date	Venue	Fees
CS004	Customer Focused Management	07 - 11 Oct 2019	Prague - Czech Republic	$5,950

Nov 2019

Code	Title	Date	Venue	Fees
CS002	Beyond Customer Service	03 - 07 Nov 2019	Dubai - UAE	$4,950
CS006	Measuring and Managing Customer Satisfaction ISO 9001 and Beyond	17 - 21 Nov 2019	Dubai - UAE	$4,950
MK008	Customer-Focused Selling Strategies ^NEW	24 - 28 Nov 2019	Dubai - UAE	$4,950

Dec 2019

Code	Title	Date	Venue	Fees
CS004	Customer Focused Management	02 - 06 Dec 2019	London - UK	$5,950
CS003	Client Management Strategies for Retention & Growth ^NEW	15 - 19 Dec 2019	Dubai - UAE	$4,950
CS001	Achieving Excellence in Customer Service Providing a Quality Service	29 Dec - 02 Jan 2020	Dubai - UAE	$4,950

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VAT Announcement: The Government of UAE have introduced Value Added Tax (VAT) on goods and services from 01-January-2018. In compliance with the legislation issued by the UAE Government, we will be applying a 5% VAT on the fees for all our programs and services offered from January 2018 as applicable and stipulated in the FTA circulars.

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