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Customer Service
Training Seminars & Courses

Excellent customer service should be at the heart of your business if you wish to be successful. It is important to provide good customer service; to all types of customers, including potential, new and existing customers. Good customer service relates to the service your employees provide before, during and after a purchase. Improving your customer service skills can lead to greater customer satisfaction and a more enjoyable experience for them.

GLOMACS’ team of highly experienced associates not only cover the skills to deliver excellent customer service but also to manage this vital function, develop strategies that work and to deal effectively with the growing demand for rapid delivery of service via social media.  Make us your trusted partner in maintaining excellence in this business-critical area.

Jun 2018

Code Title Date Venue Fees
CS002e Service Quality and Excellence 24 - 28 Jun 2018 Dubai - UAE $4,950
CS002 Beyond Customer Service 24 - 28 Jun 2018 Dubai - UAE $4,950

Jul 2018

Code Title Date Venue Fees
CS001 Achieving Excellence in Customer Service Providing a Quality Service 29 Jul - 02 Aug 2018 Dubai - UAE $4,750

Aug 2018

Code Title Date Venue Fees
CS004 Customer Focused Management  06 - 10 Aug 2018 Kuala Lumpur - Malaysia $5,500

Sep 2018

Code Title Date Venue Fees
PR019 Customer Service for the Public Sector  NEW 09 - 13 Sep 2018 Dubai - UAE $4,750
CS005 Customer Profiling Techniques & Procedures  30 Sep - 04 Oct 2018 Dubai - UAE $4,750

Oct 2018

Code Title Date Venue Fees
CS004 Customer Focused Management  08 - 12 Oct 2018 Prague - Czech Republic $5,500

Nov 2018

Code Title Date Venue Fees
CS002e Service Quality and Excellence 04 - 08 Nov 2018 Dubai - UAE $4,950
CS002 Beyond Customer Service 04 - 08 Nov 2018 Dubai - UAE $4,950
CS006 Measuring and Managing Customer Satisfaction ISO 9001 and Beyond 18 - 22 Nov 2018 Dubai - UAE $4,750
MK008 Customer-Focused Selling Strategies  NEW 25 - 29 Nov 2018 Dubai - UAE $4,750

Dec 2018

Code Title Date Venue Fees
CS004 Customer Focused Management  03 - 07 Dec 2018 London - UK $5,500
CS003 Client Management Strategies for Retention & Growth  NEW 16 - 20 Dec 2018 Dubai - UAE $4,750
CS001 Achieving Excellence in Customer Service Providing a Quality Service 30 Dec - 03 Jan 2019 Dubai - UAE $4,750

Apr 2019

Code Title Date Venue Fees
CS006 Measuring and Managing Customer Satisfaction ISO 9001 and Beyond 14 - 18 Apr 2019 Dubai - UAE $4,950

Jun 2019

Code Title Date Venue Fees
CS002 Beyond Customer Service 23 - 27 Jun 2019 Dubai - UAE $4,950

Jul 2019

Code Title Date Venue Fees
CS001 Achieving Excellence in Customer Service Providing a Quality Service 28 Jul - 01 Aug 2019 Dubai - UAE $4,950

Aug 2019

Code Title Date Venue Fees
CS004 Customer Focused Management  05 - 09 Aug 2019 Kuala Lumpur - Malaysia $5,950

Sep 2019

Code Title Date Venue Fees
PR019 Customer Service for the Public Sector  NEW 08 - 12 Sep 2019 Dubai - UAE $4,950
CS005 Customer Profiling Techniques & Procedures  29 Sep - 03 Oct 2019 Dubai - UAE $4,950

Oct 2019

Code Title Date Venue Fees
CS004 Customer Focused Management  07 - 11 Oct 2019 Prague - Czech Republic $5,950

Nov 2019

Code Title Date Venue Fees
CS002 Beyond Customer Service 03 - 07 Nov 2019 Dubai - UAE $4,950
CS006 Measuring and Managing Customer Satisfaction ISO 9001 and Beyond 17 - 21 Nov 2019 Dubai - UAE $4,950
MK008 Customer-Focused Selling Strategies  NEW 24 - 28 Nov 2019 Dubai - UAE $4,950

Dec 2019

Code Title Date Venue Fees
CS004 Customer Focused Management  02 - 06 Dec 2019 London - UK $5,950
CS003 Client Management Strategies for Retention & Growth  NEW 15 - 19 Dec 2019 Dubai - UAE $4,950
CS001 Achieving Excellence in Customer Service Providing a Quality Service 29 Dec - 02 Jan 2020 Dubai - UAE $4,950

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