Customer Service
Training Seminars & Courses
Excellent customer service should be at the heart of your business if you wish to be successful. It is important to provide good customer service; to all types of customers, including potential, new and existing customers. Good customer service relates to the service your employees provide before, during and after a purchase. Improving your customer service skills can lead to greater customer satisfaction and a more enjoyable experience for them.
GLOMACS’ team of highly experienced associates not only cover the skills to deliver excellent customer service but also to manage this vital function, develop strategies that work and to deal effectively with the growing demand for rapid delivery of service via social media. Make us your trusted partner in maintaining excellence in this business-critical area.
Oct 2017
| Code | Title | Date | Venue | Fees |
|---|---|---|---|---|
| CS001 | Achieving Excellence in Customer Service | 01 - 05 Oct 2017 | Dubai - UAE | $4,500 |
| CS004 | Customer Focused Management | 09 - 13 Oct 2017 | Prague - Czech Republic | $5,500 |
| CS002 | Beyond Customer Service: Service Quality and Excellence | 29 Oct - 02 Nov 2017 | Dubai - UAE | $4,800 |
| CS002e | Service Quality and Excellence: Beyond Customer Service | 29 Oct - 02 Nov 2017 | Dubai - UAE | $4,800 |
Nov 2017
| Code | Title | Date | Venue | Fees |
|---|---|---|---|---|
| CS006 | Measuring and Managing Customer Satisfaction | 12 - 16 Nov 2017 | Dubai - UAE | $4,500 |
| MK008 | Customer-Focused Selling Strategies NEW | 19 - 23 Nov 2017 | Dubai - UAE | $4,500 |
Dec 2017
| Code | Title | Date | Venue | Fees |
|---|---|---|---|---|
| CS004 | Customer Focused Management | 04 - 08 Dec 2017 | London - United Kingdom | $5,500 |
| CS003 | Client Management Strategies for Retention & Growth NEW | 10 - 14 Dec 2017 | Dubai - UAE | $4,500 |
| CS001 | Achieving Excellence in Customer Service | 24 - 28 Dec 2017 | Dubai - UAE | $4,500 |
Apr 2018
| Code | Title | Date | Venue | Fees |
|---|---|---|---|---|
| CS006 | Measuring and Managing Customer Satisfaction | 15 - 19 Apr 2018 | Dubai - UAE | $4,750 |
Jun 2018
| Code | Title | Date | Venue | Fees |
|---|---|---|---|---|
| CS002 | Beyond Customer Service: Service Quality and Excellence | 24 - 28 Jun 2018 | Dubai - UAE | $4,950 |
| CS002e | Service Quality and Excellence: Beyond Customer Service | 24 - 28 Jun 2018 | Dubai - UAE | $4,950 |
Jul 2018
| Code | Title | Date | Venue | Fees |
|---|---|---|---|---|
| CS001 | Achieving Excellence in Customer Service | 29 Jul - 02 Aug 2018 | Dubai - UAE | $4,750 |
Aug 2018
| Code | Title | Date | Venue | Fees |
|---|---|---|---|---|
| CS004 | Customer Focused Management | 06 - 10 Aug 2018 | Kuala Lumpur - Malaysia | $5,500 |
Sep 2018
| Code | Title | Date | Venue | Fees |
|---|---|---|---|---|
| PR019 | Customer Service for the Public Sector NEW | 09 - 13 Sep 2018 | Dubai - UAE | $4,750 |
| CS005 | Customer Profiling Techniques & Procedures | 30 Sep - 04 Oct 2018 | Dubai - UAE | $4,750 |
Oct 2018
| Code | Title | Date | Venue | Fees |
|---|---|---|---|---|
| CS004 | Customer Focused Management | 08 - 12 Oct 2018 | Prague - Czech Republic | $5,500 |
Nov 2018
| Code | Title | Date | Venue | Fees |
|---|---|---|---|---|
| CS002 | Beyond Customer Service: Service Quality and Excellence | 04 - 08 Nov 2018 | Dubai - UAE | $4,950 |
| CS002e | Service Quality and Excellence: Beyond Customer Service | 04 - 08 Nov 2018 | Dubai - UAE | $4,950 |
| CS006 | Measuring and Managing Customer Satisfaction | 18 - 22 Nov 2018 | Dubai - UAE | $4,750 |
| MK008 | Customer-Focused Selling Strategies NEW | 25 - 29 Nov 2018 | Dubai - UAE | $4,750 |
Dec 2018
| Code | Title | Date | Venue | Fees |
|---|---|---|---|---|
| CS004 | Customer Focused Management | 03 - 07 Dec 2018 | London - United Kingdom | $5,500 |
| CS003 | Client Management Strategies for Retention & Growth NEW | 16 - 20 Dec 2018 | Dubai - UAE | $4,750 |
| CS001 | Achieving Excellence in Customer Service | 30 Dec - 03 Jan 2019 | Dubai - UAE | $4,750 |
Want to stay in touch with what's happening in Glomacs?
Join the conversation on our social media channels: