Home » Seminars » Customer Service

Customer Service
Training Seminars & Courses

Excellent customer service should be at the heart of your business if you wish to be successful. It is important to provide good customer service; to all types of customers, including potential, new and existing customers. Good customer service relates to the service your employees provide before, during and after a purchase. Improving your customer service skills can lead to greater customer satisfaction and a more enjoyable experience for them.

GLOMACS’ team of highly experienced associates not only cover the skills to deliver excellent customer service but also to manage this vital function, develop strategies that work and to deal effectively with the growing demand for rapid delivery of service via social media.  Make us your trusted partner in maintaining excellence in this business-critical area.

Dec 2017

Code Title Date Venue Fees
CS003 Client Management Strategies for Retention & Growth NEW 10 - 14 Dec 2017 Dubai - UAE $4,500
CS001 Achieving Excellence in Customer Service 24 - 28 Dec 2017 Dubai - UAE $4,500

Apr 2018

Code Title Date Venue Fees
CS006 Measuring and Managing Customer Satisfaction 15 - 19 Apr 2018 Dubai - UAE $4,750

Jun 2018

Code Title Date Venue Fees
CS002 Beyond Customer Service: Service Quality and Excellence 24 - 28 Jun 2018 Dubai - UAE $4,950
CS002e Service Quality and Excellence: Beyond Customer Service 24 - 28 Jun 2018 Dubai - UAE $4,950

Jul 2018

Code Title Date Venue Fees
CS001 Achieving Excellence in Customer Service 29 Jul - 02 Aug 2018 Dubai - UAE $4,750

Aug 2018

Code Title Date Venue Fees
CS004 Customer Focused Management 06 - 10 Aug 2018 Kuala Lumpur - Malaysia $5,500

Sep 2018

Code Title Date Venue Fees
PR019 Customer Service for the Public Sector NEW 09 - 13 Sep 2018 Dubai - UAE $4,750
CS005 Customer Profiling Techniques & Procedures 30 Sep - 04 Oct 2018 Dubai - UAE $4,750

Oct 2018

Code Title Date Venue Fees
CS004 Customer Focused Management 08 - 12 Oct 2018 Prague - Czech Republic $5,500

Nov 2018

Code Title Date Venue Fees
CS002 Beyond Customer Service: Service Quality and Excellence 04 - 08 Nov 2018 Dubai - UAE $4,950
CS002e Service Quality and Excellence: Beyond Customer Service 04 - 08 Nov 2018 Dubai - UAE $4,950
CS006 Measuring and Managing Customer Satisfaction 18 - 22 Nov 2018 Dubai - UAE $4,750
MK008 Customer-Focused Selling Strategies NEW 25 - 29 Nov 2018 Dubai - UAE $4,750

Dec 2018

Code Title Date Venue Fees
CS004 Customer Focused Management 03 - 07 Dec 2018 London - United Kingdom $5,500
CS003 Client Management Strategies for Retention & Growth NEW 16 - 20 Dec 2018 Dubai - UAE $4,750
CS001 Achieving Excellence in Customer Service 30 Dec - 03 Jan 2019 Dubai - UAE $4,750

Download Training Calendar

Want to stay in touch with what's happening in Glomacs?
Join the conversation on our social media channels:

Facebook Twitter LinkedinYouTube