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Public Relations & Customer Service
Training Seminars & Courses

For any manager concerned with reputation, brand and excellence in stakeholder relations our programme of leading edge training courses is a business essential. From strategy to skill development we can help you and your organisation to increase performance and effectiveness. Our international faculty of instructors includes a careful blend of academic underpinning and practical know-how. You will find an oasis of talent and support at your disposal.

Whether you are a generalist manager with a strong interest in communications and customer service or a specialist practitioner in those disciplines there is a GLOMACS training course to suit your needs. Our innovative training seminars include brand and reputation management, communications audits, customer relationship and touchpoint management, customer journey mapping, event management and a full array of media and social media training. We look forward to welcoming you to share the rich personal and organisational benefits that our many satisfied delegates have enjoyed.

Sep 2017

Code Title Date Venue Fees
PR012 Customer Profiling Techniques & Procedures 24 - 28 Sep 2017 Dubai - UAE $4,500
ME053 Info-Graphics: Data Analysis and Reporting Techniques NEW 24 - 28 Sep 2017 Dubai - UAE $4,500

Oct 2017

Code Title Date Venue Fees
PR010 Protocol & Event Management 01 - 05 Oct 2017 Abu Dhabi - UAE $4,800
PR010e Event Management Specialist 01 - 05 Oct 2017 Abu Dhabi - UAE $4,800
PR014 Mastering Sales & Marketing in the Age of New Social Media 08 - 12 Oct 2017 Dubai - UAE $4,500
MG044 Customer Focused Management 09 - 13 Oct 2017 Prague - Czech Republic $5,500
PR005 Planning and Managing PR Campaigns 15 - 19 Oct 2017 Dubai - UAE $4,500
MG173 Business Fundamentals: Professional Writing & Speaking Skills 22 - 26 Oct 2017 Abu Dhabi - UAE $4,500
PR008 Beyond Customer Service: Service Quality and Excellence 29 Oct - 02 Nov 2017 Dubai - UAE $4,800
PR008e Service Quality and Excellence: Beyond Customer Service 29 Oct - 02 Nov 2017 Dubai - UAE $4,800

Nov 2017

Code Title Date Venue Fees
PR018 Measuring and Managing Customer Satisfaction 12 - 16 Nov 2017 Dubai - UAE $4,500
MK008 Customer-Focused Selling Strategies NEW 19 - 23 Nov 2017 Dubai - UAE $4,500
PR010e Event Management Specialist 19 - 23 Nov 2017 Dubai - UAE $4,800
PR010 Protocol & Event Management 19 - 23 Nov 2017 Dubai - UAE $4,800

Dec 2017

Code Title Date Venue Fees
MG044 Customer Focused Management 04 - 08 Dec 2017 London - United Kingdom $5,500
PR017 Client Management Strategies for Retention & Growth NEW 10 - 14 Dec 2017 Dubai - UAE $4,500
PR001 Achieving Excellence in Customer Service 24 - 28 Dec 2017 Dubai - UAE $4,500

Feb 2018

Code Title Date Venue Fees
PR010e Event Management Specialist 25 Feb - 01 Mar 2018 Dubai - UAE $4,950
PR010 Protocol & Event Management 25 Feb - 01 Mar 2018 Dubai - UAE $4,950

Apr 2018

Code Title Date Venue Fees
PR018 Measuring and Managing Customer Satisfaction 15 - 19 Apr 2018 Dubai - UAE $4,750

Jun 2018

Code Title Date Venue Fees
PR008 Beyond Customer Service: Service Quality and Excellence 24 - 28 Jun 2018 Dubai - UAE $4,950

Jul 2018

Code Title Date Venue Fees
MG173 Business Fundamentals: Professional Writing & Speaking Skills 01 - 05 Jul 2018 Dubai - UAE $4,750
PR009 The Sales & Marketing Management MBA 15 - 19 Jul 2018 Dubai - UAE $4,750
PR001 Achieving Excellence in Customer Service 29 Jul - 02 Aug 2018 Dubai - UAE $4,750

Aug 2018

Code Title Date Venue Fees
MG044 Customer Focused Management 06 - 10 Aug 2018 Kuala Lumpur - Malaysia $5,500

Sep 2018

Code Title Date Venue Fees
PR010 Protocol & Event Management 30 Sep - 04 Oct 2018 Abu Dhabi - UAE $4,950
PR012 Customer Profiling Techniques & Procedures 30 Sep - 04 Oct 2018 Dubai - UAE $4,750
PR010e Event Management Specialist 30 Sep - 04 Oct 2018 Abu Dhabi - UAE $4,950

Oct 2018

Code Title Date Venue Fees
MG044 Customer Focused Management 08 - 12 Oct 2018 Prague - Czech Republic $5,500
PR014 Mastering Sales & Marketing in the Age of New Social Media 14 - 18 Oct 2018 Dubai - UAE $4,750
ME053 Info-Graphics: Data Analysis and Reporting Techniques NEW 21 - 25 Oct 2018 Dubai - UAE $4,750
MG173 Business Fundamentals: Professional Writing & Speaking Skills 21 - 25 Oct 2018 Abu Dhabi - UAE $4,750
PR005 Planning and Managing PR Campaigns 21 - 25 Oct 2018 Dubai - UAE $4,750

Nov 2018

Code Title Date Venue Fees
PR008 Beyond Customer Service: Service Quality and Excellence 04 - 08 Nov 2018 Dubai - UAE $4,950
PR008e Service Quality and Excellence: Beyond Customer Service 04 - 08 Nov 2018 Dubai - UAE $4,950
PR018 Measuring and Managing Customer Satisfaction 18 - 22 Nov 2018 Dubai - UAE $4,750
MK008 Customer-Focused Selling Strategies NEW 25 - 29 Nov 2018 Dubai - UAE $4,750
PR010 Protocol & Event Management 25 - 29 Nov 2018 Dubai - UAE $4,950
PR010e Event Management Specialist 25 - 29 Nov 2018 Dubai - UAE $4,950

Dec 2018

Code Title Date Venue Fees
MG044 Customer Focused Management 03 - 07 Dec 2018 London - United Kingdom $5,500
PR017 Client Management Strategies for Retention & Growth NEW 16 - 20 Dec 2018 Dubai - UAE $4,750

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