Home » Seminars » Public Relations & Customer Service

Public Relations & Customer Service
Training Seminars & Courses

For any manager concerned with reputation, brand and excellence in stakeholder relations our programme of leading edge training courses is a business essential. From strategy to skill development we can help you and your organisation to increase performance and effectiveness. Our international faculty of instructors includes a careful blend of academic underpinning and practical know-how. You will find an oasis of talent and support at your disposal.

Whether you are a generalist manager with a strong interest in communications and customer service or a specialist practitioner in those disciplines there is a GLOMACS training course to suit your needs. Our innovative training seminars include brand and reputation management, communications audits, customer relationship and touchpoint management, customer journey mapping, event management and a full array of media and social media training. We look forward to welcoming you to share the rich personal and organisational benefits that our many satisfied delegates have enjoyed.

Course List
Achieving Excellence in Customer Service
Beyond Customer Service: Service Quality and Excellence
Business Fundamentals: Professional Writing & Speaking Skills
Client Management Strategies for Retention & Growth
Customer Focused Management
Customer Profiling Techniques & Procedures
Customer-Focused Selling Strategies
Event Management Specialist
Mastering Sales & Marketing in the Age of New Social Media
Measuring and Managing Customer Satisfaction
Planning and Managing PR Campaigns
Protocol & Event Management
Service Quality and Excellence: Beyond Customer Service
The Sales & Marketing Management MBA

Download Training Calendar

Want to stay in touch with what's happening in Glomacs?
Join the conversation on our social media channels:

Facebook Twitter LinkedinYouTube