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Public Relations & Customer Service
Training Seminars & Courses

For any manager concerned with reputation, brand and excellence in stakeholder relations our programme of leading edge training courses is a business essential. From strategy to skill development we can help you and your organisation to increase performance and effectiveness. Our international faculty of instructors includes a careful blend of academic underpinning and practical know-how. You will find an oasis of talent and support at your disposal.

Whether you are a generalist manager with a strong interest in communications and customer service or a specialist practitioner in those disciplines there is a GLOMACS training course to suit your needs. Our innovative training seminars include brand and reputation management, communications audits, customer relationship and touchpoint management, customer journey mapping, event management and a full array of media and social media training. We look forward to welcoming you to share the rich personal and organisational benefits that our many satisfied delegates have enjoyed.

Course List
Achieving Excellence in Customer Service Click for Details
Beyond Customer Service: Service Quality and Excellence Click for Details
Business Fundamentals: Professional Writing & Speaking Skills Click for Details
Client Management Strategies for Retention & Growth Click for Details
Customer Focused Management Click for Details
Customer Profiling Techniques & Procedures Click for Details
Customer-Focused Selling Strategies Click for Details
Event Management Specialist Click for Details
Info-Graphics: Data Analysis and Reporting Techniques Click for Details
Mastering Sales & Marketing in the Age of New Social Media Click for Details
Measuring and Managing Customer Satisfaction Click for Details
Planning and Managing PR Campaigns Click for Details
Protocol & Event Management Click for Details
Service Quality and Excellence: Beyond Customer Service Click for Details
The Sales & Marketing Management MBA Click for Details

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