What’s the Buzz?
Keep up with the latest news from GLOMACS.
If you’ve opened a bank account in the past few years, most likely you had to answer a bunch of intrusive questions about yourself, your background and why you wanted to open the account. Annoying,… Read More
When you feel overwhelmed at work, you lose confidence and may become irritable or withdrawn. This can make you less productive and less effective in your job, and make the work seem less rewarding. If… Read More
What would you add to this list?
Customer service is the first touch point and can be the last! What skills are necessary to provide great customer service? Patience Empathy Sense of Humor Persistence Effective Listening Creativity Attentiveness Clear Communication Self-Control Knowledge… Read More
Getting Project Risk Management Right
All projects require the use of time, money, personnel, materials and equipment. It is therefore inevitable that all projects carry risk. Risks are not only inevitable but are also essential to the continuous development and… Read More
Problem Solving, Decision Making & Risk Analysis Skills
“If you don’t ask the right questions, you don’t get the right answers… Only the inquiring mind solves problems” – Edward Hodnett What (often) goes wrong when solving issues? Which difficulties do you often… Read More
Creating the organisation of the future
Next week we look forward to welcoming new delegates to our course “Strategy and Strategic Planning”, to be held in London. The course is specially designed to enable managers and specialists from any organisation to… Read More