Code Date Venue Fees
MG213 10 - 21 Dec 2017 Dubai - UAE $9,000 Register
MG213 16 - 27 Dec 2018 Dubai - UAE $9,500 Register
Home » Seminars » Management & Leadership » Building Core Supervisory & Team Competencies

Introduction

As a Supervisor in the business it’s important that you fully understand your role, as well as have the skills and knowledge to lead, as well as manage, your most important asset – your team.

This training seminar has been developed to equip Supervisors with the two important development areas aligned to their role – them self and their people, as well as manging and leading a team.  It will focus on the role of the Supervisor as well as the important areas of self-management, managing people as well as performance.  These are vital areas for focus of self-development and improvement.  The second key area will revolve around leading and managing teams, understanding the dynamics as well as empowering the team to success.  This essential development for Supervisors of all levels.

This training seminar will highlight:

  • The importance of the supervisory role for organizational success
  • Your own self-awareness to manage yourself and others
  • The analysing of risks and problems and providing effective decisions
  • How to manage people through excellent interpersonal skills and communication techniques
  • The key dynamics for a high performing team; assigning roles and structure
  • Using powerful engagement techniques to attain team alignment
  • Igniting innovation in the team to achieve increased performance, and empowering the team to success

The training seminar is split into two modules:

MODULE I - Building Core Supervisory Competencies

MODULE II - Building Core Team Competencies

Each module is structured and can be taken as a stand-alone training course; however, delegates will maximise their benefits by taking Module 1 and 2 back-to-back as a two-weeks training course.

Objectives

At the end of this training seminar, you will learn to:

  • Understand and describe your important role in the organisation
  • Understand your own self-imposed limits, growing your self-understanding and how to overcome issues arising from this knowledge
  • Learn time management techniques and problem solving models to improve decision making
  • Apply powerful interpersonal techniques to improve communication and manage others effectively
  • Understand the role of the leader in team situations as the facilitator of engagement, collaboration, innovation, trust and empowerment in team situations
  • Develop core team leading behavioural competencies to effectively lead a team
  • Create a high performing team through active engagement and collaboration
  • Manage team performance through trust and empowerment

Training Methodology

Participants to this training seminar will receive a thorough knowledge on the subjects covered by the seminar outline with the Tutor utilising a variety of proven adult learning teaching and facilitation techniques. Training seminar methodology includes specific case studies relating to the core competencies, targeted exercises which bring out the core areas on the training seminar, relevant videos relating to the topics being discussed and targeted self-assessment tools to ensure learning is fully embedded during the training seminar.  In addition, there will be structured, facilitated discussions to help reinforce the concepts and techniques used.

Organisational Impact

Organisational benefits of delegates attending this training seminar include:

  • A more knowledgeable supervisor who fully understands their role in the organisation
  • Greater communication and interpersonal skills development
  • Increased solution to problems, providing fast and efficient productivity
  • Effective and efficient decision-making
  • Reduced HR issues relating to team harmony
  • Greater professional managerial focus throughout the organisation

Personal Impact

  • A greater understanding of your role, management and leadership
  • Increased confidence when dealing with people issues
  • Improved communication and interpersonal skills
  • Models and techniques to improve your problem solving and decision-making
  • Greater team performance, and team harmony
  • Development techniques to enhance your career

Who Should Attend?

This training seminar is suitable to a wide range of professionals but will greatly benefit:

  • Newly promoted Supervisors
  • Experienced Supervisors with no or little formal training
  • Persons who are expected to be promoted to the Supervisory level in the very near future

Seminar Outline

Module 1: Building Core Supervisory Competencies: Self-Management, Managing People and Managing Performance

DAY 1

The Importance of the Supervisory Role in the Organisation

  • Supervisory role: importance in organizational success
  • Managing or Leading as a Supervisor?
  • The Power Bases of the Supervisor
  • Supervisory characteristics, competences and behaviours
  • Inspiring change and innovations leading to continuous improvement
  • Personal Accountability, Reliability, Integrity and Honesty

DAY 2

Problem Solving, Decision Making and Time Management

  • Defining problems
  • Assessing risks and analyzing problems
  • Problem solving models and techniques
  • Decision making processes
  • Time problems
  • Prioritizing your time and others
  • Allocating resources

DAY 3

Mastering Communication and Interpersonal Skills

  • Overcoming communication barriers
  • The power of questions
  • Active listening skills
  • How to influence the outcome/effects of others
  • Persuasion and negotiation: keys to personal influence
  • Conflict management: managing conflict assertively
  • Effective meeting skills

DAY 4

Managing Your Team and Others for Results

  • Factors for enhanced Team development
  • Increasing team performance
  • Group dynamics
  • Job enrichment and motivation
  • Effective delegation of tasks

DAY 5

Developing Your Team and Others

  • How people learn
  • Positive development: training and development planning
  • Coaching for personal and team growth
  • Giving powerful feedback to increase optimum performance
  • Next steps

 

Module 2 - Building Core Team Competencies: Engagement, Collaboration, Innovation, Trust and Empowerment

DAY 6

Understanding Team Dynamics and Structure

  • Team Leadership
  • The sociology of the team
  • Non-traditional team structures
  • Working the Team Performance Curve
  • Team Profile Assessment
  • Identifying optimum team roles

DAY 7

Achieving Engagement and Alignment

  • Team communication structures
  • Effective interpersonal communication
  • Active Listening
  • Influencing for results
  • Creating and communicating the vision
  • Managing change within the team

DAY 8

Increasing Team Performance and Collaboration

  • Team performance management
  • Objective setting for increased performance
  • Motivation and reward within teams
  • Active conflict management in teams
  • Negotiation strategies to achieve team agreement

DAY 9

Igniting Team Innovation

  • Team factors: ACL model
  • Problem solving: defining the problem
  • Team problem solving techniques
  • Innovation and creativity
  • Decision making and reaching a consensus

DAY 10

Empowerment and Team Development

  • Empowering for success
  • Effective Team delegation
  • Development planning
  • Team Mentoring and Coaching
  • Feedback for greater improvement

Accreditation

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Oxford Management Centre

Oxford Management Centre

A GLOMACS - Oxford Management Centre collaboration aimed at providing the best training services and benefits to our valued clients

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PetroKnowledge

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Building Core Supervisory & Team Competencies


Upcoming Dates

Code Date Venue Fees
MG213 10 - 21 Dec 2017 Dubai - UAE $9,000
MG213 16 - 27 Dec 2018 Dubai - UAE $9,500

Introduction

As a Supervisor in the business it’s important that you fully understand your role, as well as have the skills and knowledge to lead, as well as manage, your most important asset – your team.

This training seminar has been developed to equip Supervisors with the two important development areas aligned to their role – them self and their people, as well as manging and leading a team.  It will focus on the role of the Supervisor as well as the important areas of self-management, managing people as well as performance.  These are vital areas for focus of self-development and improvement.  The second key area will revolve around leading and managing teams, understanding the dynamics as well as empowering the team to success.  This essential development for Supervisors of all levels.

This training seminar will highlight:

  • The importance of the supervisory role for organizational success
  • Your own self-awareness to manage yourself and others
  • The analysing of risks and problems and providing effective decisions
  • How to manage people through excellent interpersonal skills and communication techniques
  • The key dynamics for a high performing team; assigning roles and structure
  • Using powerful engagement techniques to attain team alignment
  • Igniting innovation in the team to achieve increased performance, and empowering the team to success

The seminar is split into two modules:

MODULE I - Building Core Supervisory Competencies

MODULE II - Building Core Team Competencies

Each module is structured and can be taken as a stand-alone training course; however, delegates will maximise their benefits by taking Module 1 and 2 back-to-back as a two-week training course.

Objectives

At the end of this training seminar, you will learn to:

  • Understand and describe your important role in the organisation
  • Understand your own self-imposed limits, growing your self-understanding and how to overcome issues arising from this knowledge
  • Learn time management techniques and problem solving models to improve decision making
  • Apply powerful interpersonal techniques to improve communication and manage others effectively
  • Understand the role of the leader in team situations as the facilitator of engagement, collaboration, innovation, trust and empowerment in team situations
  • Develop core team leading behavioural competencies to effectively lead a team
  • Create a high performing team through active engagement and collaboration
  • Manage team performance through trust and empowerment

Training Methodology

Participants to this training seminar will receive a thorough knowledge on the subjects covered by the seminar outline with the Tutor utilising a variety of proven adult learning teaching and facilitation techniques. Training seminar methodology includes specific case studies relating to the core competencies, targeted exercises which bring out the core areas on the training seminar, relevant videos relating to the topics being discussed and targeted self-assessment tools to ensure learning is fully embedded during the training seminar.  In addition, there will be structured, facilitated discussions to help reinforce the concepts and techniques used.

Organisational Impact

Organisational benefits of delegates attending this training seminar include:

  • A more knowledgeable supervisor who fully understands their role in the organisation
  • Greater communication and interpersonal skills development
  • Increased solution to problems, providing fast and efficient productivity
  • Effective and efficient decision-making
  • Reduced HR issues relating to team harmony
  • Greater professional managerial focus throughout the organisation

Personal Impact

  • A greater understanding of your role, management and leadership
  • Increased confidence when dealing with people issues
  • Improved communication and interpersonal skills
  • Models and techniques to improve your problem solving and decision-making
  • Greater team performance, and team harmony
  • Development techniques to enhance your career

Who Should Attend?

This training seminar is suitable to a wide range of professionals but will greatly benefit:

  • Newly promoted Supervisors
  • Experienced Supervisors with no or little formal training
  • Persons who are expected to be promoted to the Supervisory level in the very near future

SEMINAR OUTLINE

Module 1: Building Core Supervisory Competencies: Self-Management, Managing People and Managing Performance

DAY 1

The Importance of the Supervisory Role in the Organisation

  • Supervisory role: importance in organizational success
  • Managing or Leading as a Supervisor?
  • The Power Bases of the Supervisor
  • Supervisory characteristics, competences and behaviours
  • Inspiring change and innovations leading to continuous improvement
  • Personal Accountability, Reliability, Integrity and Honesty

DAY 2

Problem Solving, Decision Making and Time Management

  • Defining problems
  • Assessing risks and analyzing problems
  • Problem solving models and techniques
  • Decision making processes
  • Time problems
  • Prioritizing your time and others
  • Allocating resources

DAY 3

Mastering Communication and Interpersonal Skills

  • Overcoming communication barriers
  • The power of questions
  • Active listening skills
  • How to influence the outcome/effects of others
  • Persuasion and negotiation: keys to personal influence
  • Conflict management: managing conflict assertively
  • Effective meeting skills

DAY 4

Managing Your Team and Others for Results

  • Factors for enhanced Team development
  • Increasing team performance
  • Group dynamics
  • Job enrichment and motivation
  • Effective delegation of tasks

DAY 5

Developing Your Team and Others

  • How people learn
  • Positive development: training and development planning
  • Coaching for personal and team growth
  • Giving powerful feedback to increase optimum performance
  • Next steps

 

Module 2 - Building Core Team Competencies: Engagement, Collaboration, Innovation, Trust and Empowerment

DAY 6

Understanding Team Dynamics and Structure

  • Team Leadership
  • The sociology of the team
  • Non-traditional team structures
  • Working the Team Performance Curve
  • Team Profile Assessment
  • Identifying optimum team roles

DAY 7

Achieving Engagement and Alignment

  • Team communication structures
  • Effective interpersonal communication
  • Active Listening
  • Influencing for results
  • Creating and communicating the vision
  • Managing change within the team

DAY 8

Increasing Team Performance and Collaboration

  • Team performance management
  • Objective setting for increased performance
  • Motivation and reward within teams
  • Active conflict management in teams
  • Negotiation strategies to achieve team agreement

DAY 9

Igniting Team Innovation

  • Team factors: ACL model
  • Problem solving: defining the problem
  • Team problem solving techniques
  • Innovation and creativity
  • Decision making and reaching a consensus

DAY 10

Empowerment and Team Development

  • Empowering for success
  • Effective Team delegation
  • Development planning
  • Team Mentoring and Coaching
  • Feedback for greater improvement

Quality Logo

GLOMACS is registered with NASBA as a sponsor of Continuing Professional Education (CPE) on the National Registry of CPE Sponsors. NASBA have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.learningmarket.org.

 

All Training Seminars delivered by GLOMACS by default are eligible for CPE Credit.



© 2017. Material published by GLOMACS shown here is copyrighted.
All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.

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Tel : +971 - 04 - 425 0700, Fax : +971 (04) 425 0701, Email : info@glomacs.ae

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