Code Date Venue Fees
MG040 22 - 26 Oct 2017 Dubai - UAE $4,500 Register
MG040 24 - 28 Jun 2018 Dubai - UAE $4,750 Register
Home » Seminars » Management & Leadership » Business Process Analysis & Modelling

Introduction

Business process analysis and modelling is an essential component of Business Process Redesign (BPR) as well as other business process improvement initiatives such as reengineering, systems development, quality management and continuous process improvement. In this workshop, the participants will acquire the knowledge and skills to analyse and accurately model business processes at the enterprise level as well as the detailed workflow level.

In this training course, delegates will acquire the knowledge and skills to map and model business processes at enterprise level as well as detailed workflow level.

The training course also provides a step-by-step approach to effectively analyse processes to ensure that business process models accurately reflect reality and includes stakeholder requirements.

Delegates will learn the Business Process Modelling Notation (BPMN). This is a widely-used, open modelling standard that combines business-friendliness with the precision required to effectively implement and automate business processes. It is easy to understand and can be applied to all aspects of business process innovation.

Practical analysis and modelling work using the techniques is done throughout the training course.

Business process analysis and modelling are important because:

  • The accurate description of business processes requires rigorous analysis
  • Business process models provide a baseline from which to improve
  • Analysis and modelling facilitates improvement through uncovering anomalies, redundancies and deficiencies
  • Models provide the basis for studying and testing a process design and measuring process outcome
  • Business process models transform ephemeral knowledge into a tangible business asset - reusable models that all can understand
  • Models provide clear business process definitions for the effective operation of the business

Objectives

This training course aims to enable participants to achieve the following objectives:

  • Understand business processes and their components
  • Apply process analysis concepts and techniques
  • Define processes using Business Process Modelling Notation (BPMN)
  • Develop business process architecture
  • Analyse process customer requirements
  • Specify measures of business process performance
  • Diagnose the health of a business process
  • Use process improve techniques to transform business processes

Training Methodology

State-of-the-art business process modelling methods are transferred by means of short, focused presentations which are followed by experiential learning workshop sessions. In these sessions the knowledge gained is applied to real-world examples and case studies. Rapid learning of the methods and techniques is achieved by means of group work, individual work, participant discussion, facilitator interaction and constructive feedback.

Organisational Impact

  • Enable a process-centred organisational culture
  • Facilitate radical and continuous improvement in the organisation
  • Accurately define the work of the organisation through the use of business process models
  • Contribute to the achievement of breakthrough organisational performance 

Personal Impact

  • Objectively obtain the right information to build business process models
  • Effectively apply best-practice business process modelling techniques
  • Confidently contribute to business process improvement initiatives 

Who Should Attend?

The training course is designed for business managers, business process analysts, process owners, business and systems analysts, information technology professionals, BPM project leaders, BPM project team members and quality specialists.

Seminar Outline

DAY 1

Understanding Business Processes

  • The process view: an introduction to business processes
  • Types of business processes
  • Identifying and naming business processes
  • How to analyse the components of a business process
  • Business process modelling concepts
  • Practical analysis work

DAY 2

Developing Business Process Models using Business Process Modelling Notation (BPMN)

  • An introduction to Business Process Modelling Notation (BPMN)
  • Modelling business process events
  • Representing detailed branching and joining logic
  • Business process patterns
  • Modelling processes using the basic BPMN elements
  • Practical business process modelling work

DAY 3

Advanced Process Modelling Using BPMN

  • Extended BPMN modelling elements
  • Developing hierarchical diagrams
  • Using pools and lanes
  • Handling process exceptions
  • Practical business process modelling work 

DAY 4

Analysing Business Processes

  • Introduction to business process architecture
  • Identifying and analysing process customers
  • Diagnosing process health
  • Process performance analysis
  • Identifying process enablers

DAY 5

Improving Business Processes Using Models

  • Identifying improvement opportunities using process models
  • Moving from as-is to to-be models
  • Describing improvements using process models
  • Implementing improved processes
  • Choosing the right modelling tool 

Accreditation

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Business Process Analysis & Modelling


Upcoming Dates

Code Date Venue Fees
MG040 22 - 26 Oct 2017 Dubai - UAE $4,500
MG040 24 - 28 Jun 2018 Dubai - UAE $4,750

Introduction

Business process analysis and modelling is an essential component of Business Process Redesign (BPR) as well as other business process improvement initiatives such as reengineering, systems development, quality management and continuous process improvement. In this workshop, the participants will acquire the knowledge and skills to analyse and accurately model business processes at the enterprise level as well as the detailed workflow level.

In this training course, delegates will acquire the knowledge and skills to map and model business processes at enterprise level as well as detailed workflow level.

The training course also provides a step-by-step approach to effectively analyse processes to ensure that business process models accurately reflect reality and includes stakeholder requirements.

Delegates will learn the Business Process Modelling Notation (BPMN). This is a widely-used, open modelling standard that combines business-friendliness with the precision required to effectively implement and automate business processes. It is easy to understand and can be applied to all aspects of business process innovation.

Practical analysis and modelling work using the techniques is done throughout the training course.

Business process analysis and modelling are important because:

  • The accurate description of business processes requires rigorous analysis
  • Business process models provide a baseline from which to improve
  • Analysis and modelling facilitates improvement through uncovering anomalies, redundancies and deficiencies
  • Models provide the basis for studying and testing a process design and measuring process outcome
  • Business process models transform ephemeral knowledge into a tangible business asset - reusable models that all can understand
  • Models provide clear business process definitions for the effective operation of the business

Objectives

This training course aims to enable participants to achieve the following objectives:

  • Understand business processes and their components
  • Apply process analysis concepts and techniques
  • Define processes using Business Process Modelling Notation (BPMN)
  • Develop business process architecture
  • Analyse process customer requirements
  • Specify measures of business process performance
  • Diagnose the health of a business process
  • Use process improve techniques to transform business processes

Training Methodology

State-of-the-art business process modelling methods are transferred by means of short, focused presentations which are followed by experiential learning workshop sessions. In these sessions the knowledge gained is applied to real-world examples and case studies. Rapid learning of the methods and techniques is achieved by means of group work, individual work, participant discussion, facilitator interaction and constructive feedback.

Organisational Impact

  • Enable a process-centred organisational culture
  • Facilitate radical and continuous improvement in the organisation
  • Accurately define the work of the organisation through the use of business process models
  • Contribute to the achievement of breakthrough organisational performance 

Personal Impact

  • Objectively obtain the right information to build business process models
  • Effectively apply best-practice business process modelling techniques
  • Confidently contribute to business process improvement initiatives 

Who Should Attend?

The training course is designed for business managers, business process analysts, process owners, business and systems analysts, information technology professionals, BPM project leaders, BPM project team members and quality specialists.

SEMINAR OUTLINE

DAY 1

Understanding Business Processes

  • The process view: an introduction to business processes
  • Types of business processes
  • Identifying and naming business processes
  • How to analyse the components of a business process
  • Business process modelling concepts
  • Practical analysis work

DAY 2

Developing Business Process Models using Business Process Modelling Notation (BPMN)

  • An introduction to Business Process Modelling Notation (BPMN)
  • Modelling business process events
  • Representing detailed branching and joining logic
  • Business process patterns
  • Modelling processes using the basic BPMN elements
  • Practical business process modelling work

DAY 3

Advanced Process Modelling Using BPMN

  • Extended BPMN modelling elements
  • Developing hierarchical diagrams
  • Using pools and lanes
  • Handling process exceptions
  • Practical business process modelling work 

DAY 4

Analysing Business Processes

  • Introduction to business process architecture
  • Identifying and analysing process customers
  • Diagnosing process health
  • Process performance analysis
  • Identifying process enablers

DAY 5

Improving Business Processes Using Models

  • Identifying improvement opportunities using process models
  • Moving from as-is to to-be models
  • Describing improvements using process models
  • Implementing improved processes
  • Choosing the right modelling tool 

Quality Logo

GLOMACS is registered with NASBA as a sponsor of Continuing Professional Education (CPE) on the National Registry of CPE Sponsors. NASBA have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.learningmarket.org.

 

All Training Seminars delivered by GLOMACS by default are eligible for CPE Credit.



© 2017. Material published by GLOMACS shown here is copyrighted.
All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.

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Tel : +971 - 04 - 425 0700, Fax : +971 (04) 425 0701, Email : info@glomacs.ae

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