Code Date Venue Fees
HR014e 08 - 12 Jul 2018 Dubai - UAE $4,950 Register
Home » Seminars » Human Resource Management » HR Professional

Introduction

The HR function has to be the bridge between the workforce and the organisation. It also has to be the eyes, ears and sometimes the conscience of the organisation. This training seminar will show you how to build that bridge and how to create an HR function that meets the needs of employees and the organisation.

The training seminar will cover:

  • The essential component parts of an effective HR (or Personnel) function
  • Ideas for developing the function beyond the essential parts
  • The distinctions between the role of line supervisors/managers and the HR function
  • Who does what for example with
    • Handling change
    • Recruitment
    • Handling performance issues
    • Use of disciplinary procedure
  • The application of the theory of the Psychological Contract (how to get the best from the workforce)

Objectives

By the end of the training seminar, participants will be able to:

  • Describe the role or purpose of the HR function and the contribution the HR function makes to the achievement of organisational goals
  • Explain the key principles and practices involved in
    • HR strategy
    • Recruitment and Selection
    • Induction
    • Retention
    • Employee Relations
  • Apply an effective performance management process
  • Understand and use competencies for recruitment and performance management
  • Know how to handle disciplinary issue
  • Apply some of the key personal skills needed to succeed in HR

Training Methodology

The training methodology used is designed to encourage maximum participation by all delegates. The presenter will suggest ideas and theories to the delegates and then encourage them to test out the ideas by the use of discussion, small group work, exercises and feedback. Each day of the training seminar will end by delegates completing their own record of what has been learned on the day and considering how the ideas might be transferred back to the workplace.

Organisational Impact

The purpose of this training seminar from an organisation's point of view is to develop an effective approach to Human Resource Management. As a result, an organisation which applies these ideas will:

  • Know how to get the best from their greatest asset – their workforce
  • Know how to handle change effectively from an HR point of view
  • Know how to increase productivity
  • Know how to improve morale
  • Know how to improve motivation
  • Have an HR function which closely and in a mutually supportive way with the full line management team including Supervisors and Team Leaders

Personal Impact

As a result of attending this training seminar, delegates will:

  • Be effective in a range of circumstances encountered by HR professionals
  • Be confident in their approach to HR management
  • Be confident in their dealing with line managers, Supervisors and Team Leaders
  • Know how an effective HR function is structured
  • Know how to handle a range of employee relations issues
  • Be able to define a clear purpose and role for the HR function and to develop and implement an HR strategy

Who Should Attend?

The training seminar is intended for:

  • Managers or Supervisors acquiring responsibility for the HR or Personnel Function
  • HR or Personnel Generalists
  • Specialists returning to, or moving to, a generalist role
  • Established HR Professionals wishing to obtain new ideas
  • Newly appointed HR professionals
  • Managers or Supervisors or Team Leaders who wish to improve their knowledge of professional HR

Seminar Outline

DAY 1

HR as Part of the Business

  • Understanding the context
  • Establishing the Socio-Economic developments
  • Creating an HR department that lives the organisation’s brand values and HR and Culture
  • Change management practices – changing the shape of the change curve
  • Business awareness for HR professionals

DAY 2

The Component Parts of the HR Function

  • Recruitment and Selection – avoiding the common mistakes
  • Using Competencies - establishing positive and negative descriptors within competencies
  • Asking competency-based questions
  • Matching Induction to Recruitment
  • The role of the Employee Relations function within HR
  • Handling Disciplinary and Grievance Issues – case studies

DAY 3

Refinements

  • Making the links to precedent
  • The HR department and labour law
  • Developing Employee Relations policy to respond to socio-economic conditions
  • Understanding Equality Diversity and Discrimination
  • Case studies and policy implications
  • How to design and implement a performance management system that impacts on the whole organisation

DAY 4

The Psychological Contract

  • Becoming an Employer of Choice
  • Policies to create job Satisfaction
  • Practices to improve Retention
  • Identifying the Key Players
  • Succession Planning and matching performance with potential
  • Developing a Continuous Learning Culture           

DAY 5

The Way Forward

  • Understanding Motivation and avoiding a simplistic approach
  • Where pay and reward fit with motivation
  • The Messages for Leaders
  • Evolution of HR from Tactical to Strategic           
  • Employee Relationship Management
  • The personal skills needed for the new roles
  • Influencing Skills
  • Managing Conflict
  • Assertiveness

Assessment

Following attendance of the seminar, you are required to complete an assignment:

  • Explain the distinctions in principle between the role of HR and the role of the line management team
  • Explain the distinctions between the role of HR and the line management team in dealing with: Handling Change; Recruitment and Selection; Induction: Employee Motivation: Performance Management and Job Satisfaction
  • Suggest some ways in which HR strategy might be changed in your organisation over the next 12 months

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HR Professional
(an ILM-endorsed title of 'The Art of Human Resource Management')


Upcoming Dates

Code Date Venue Fees
HR014e 08 - 12 Jul 2018 Dubai - UAE $4,950

This is an ILM Endorsed Seminar. Optional ILM Endorsed Certification carries an assessment component which contributes to measuring learning impact.

Introduction

The HR function has to be the bridge between the workforce and the organisation. It also has to be the eyes, ears and sometimes the conscience of the organisation. This training seminar will show you how to build that bridge and how to create an HR function that meets the needs of employees and the organisation.

The training seminar will cover:

  • The essential component parts of an effective HR (or Personnel) function
  • Ideas for developing the function beyond the essential parts
  • The distinctions between the role of line supervisors/managers and the HR function
  • Who does what for example with
    • Handling change
    • Recruitment
    • Handling performance issues
    • Use of disciplinary procedure
  • The application of the theory of the Psychological Contract (how to get the best from the workforce)

Objectives

By the end of the training seminar, participants will be able to:

  • Describe the role or purpose of the HR function and the contribution the HR function makes to the achievement of organisational goals
  • Explain the key principles and practices involved in
    • HR strategy
    • Recruitment and Selection
    • Induction
    • Retention
    • Employee Relations
  • Apply an effective performance management process
  • Understand and use competencies for recruitment and performance management
  • Know how to handle disciplinary issue
  • Apply some of the key personal skills needed to succeed in HR

Training Methodology

The training methodology used is designed to encourage maximum participation by all delegates. The presenter will suggest ideas and theories to the delegates and then encourage them to test out the ideas by the use of discussion, small group work, exercises and feedback. Each day of the training seminar will end by delegates completing their own record of what has been learned on the day and considering how the ideas might be transferred back to the workplace.

Organisational Impact

The purpose of this training seminar from an organisation's point of view is to develop an effective approach to Human Resource Management. As a result, an organisation which applies these ideas will:

  • Know how to get the best from their greatest asset – their workforce
  • Know how to handle change effectively from an HR point of view
  • Know how to increase productivity
  • Know how to improve morale
  • Know how to improve motivation
  • Have an HR function which closely and in a mutually supportive way with the full line management team including Supervisors and Team Leaders

Personal Impact

As a result of attending this training seminar, delegates will:

  • Be effective in a range of circumstances encountered by HR professionals
  • Be confident in their approach to HR management
  • Be confident in their dealing with line managers, Supervisors and Team Leaders
  • Know how an effective HR function is structured
  • Know how to handle a range of employee relations issues
  • Be able to define a clear purpose and role for the HR function and to develop and implement an HR strategy

Who Should Attend?

The training seminar is intended for:

  • Managers or Supervisors acquiring responsibility for the HR or Personnel Function
  • HR or Personnel Generalists
  • Specialists returning to, or moving to, a generalist role
  • Established HR Professionals wishing to obtain new ideas
  • Newly appointed HR professionals
  • Managers or Supervisors or Team Leaders who wish to improve their knowledge of professional HR

SEMINAR OUTLINE

DAY 1

HR as Part of the Business

  • Understanding the context
  • Establishing the Socio-Economic developments
  • Creating an HR department that lives the organisation’s brand values and HR and Culture
  • Change management practices – changing the shape of the change curve
  • Business awareness for HR professionals

DAY 2

The Component Parts of the HR Function

  • Recruitment and Selection – avoiding the common mistakes
  • Using Competencies - establishing positive and negative descriptors within competencies
  • Asking competency-based questions
  • Matching Induction to Recruitment
  • The role of the Employee Relations function within HR
  • Handling Disciplinary and Grievance Issues – case studies

DAY 3

Refinements

  • Making the links to precedent
  • The HR department and labour law
  • Developing Employee Relations policy to respond to socio-economic conditions
  • Understanding Equality Diversity and Discrimination
  • Case studies and policy implications
  • How to design and implement a performance management system that impacts on the whole organisation

DAY 4

The Psychological Contract

  • Becoming an Employer of Choice
  • Policies to create job Satisfaction
  • Practices to improve Retention
  • Identifying the Key Players
  • Succession Planning and matching performance with potential
  • Developing a Continuous Learning Culture           

DAY 5

The Way Forward

  • Understanding Motivation and avoiding a simplistic approach
  • Where pay and reward fit with motivation
  • The Messages for Leaders
  • Evolution of HR from Tactical to Strategic           
  • Employee Relationship Management
  • The personal skills needed for the new roles
  • Influencing Skills
  • Managing Conflict
  • Assertiveness

Assessment

Following attendance of the seminar, you are required to complete an assignment:

  • Explain the distinctions in principle between the role of HR and the role of the line management team
  • Explain the distinctions between the role of HR and the line management team in dealing with: Handling Change; Recruitment and Selection; Induction: Employee Motivation: Performance Management and Job Satisfaction
  • Suggest some ways in which HR strategy might be changed in your organisation over the next 12 months

Quality Logo

GLOMACS is registered with NASBA as a sponsor of Continuing Professional Education (CPE) on the National Registry of CPE Sponsors. NASBA have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.learningmarket.org.

 

All Training Seminars delivered by GLOMACS by default are eligible for CPE Credit.

Quality Logo

GLOMACS is an ILM Approved Centre (Centre ID # 002398A) and offers a number of approved Management and Leadership seminars fully endorsed by ILM as well as ILM Qualifications or VRQs. Participants who intend to obtain ILM Endorsed and Qualification certification (aside from GLOMACS Certificate of Completion) would be required to complete a kind of assessment after the conclusion of any ILM Endorsed Seminar or ILM Qualification or VRQs.



© 2017. Material published by GLOMACS shown here is copyrighted.
All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.

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P.O. Box 74653, Dubai, United Arab Emirates
Tel : +971 - 04 - 425 0700, Fax : +971 (04) 425 0701, Email : info@glomacs.ae

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