Code Date City Venue Fees
WS021 09 - 11 Dec 2018 Dubai - UAE TBA $3,500 Register
WS021 16 - 18 Jun 2019 Dubai - UAE TBA $3,500 Register
WS021 22 - 24 Sep 2019 Dubai - UAE TBA $3,500 Register
TBA* = To be Announced   |  All fees are exclusive of VAT
Home » Interactive Workshops » Managing Training & ROI through ISO 29993:2017 Workshop

Introduction

This GLOMACS interactive training on Managing Training & ROI through ISO 29993:2017, is a 3-day workshop that will provide you with the key knowledge and skills to gain greater strategic value from engaging training providers, as well as managing and leading your own organisational learning department. This will be achieved through the ISO: 29993:2017, as well as mastering the principles ROI (Return-Of-Investment) in training and development.

ISO 29993:2017 is used as an international standard to manage and assess training in an organisation. It provides a quality process to certify the Training / Learning department as meeting international quality assurances standards in the service provided. The focus of this highly interactive GLOMACS Managing Training & ROI through ISO 29993:2017 workshop will be the alignment of organisation learning in relation to ISO 29993:2017, in order to ensure the highest quality development procedures are applied. You will also learn the key factors involved in achieving ROI for your critical people development interventions.  This is an essential GLOMACS workshop for those who are responsible for ensuring the correct engagement and quality assurance of learning in the organisation, as well as utilising mechanism to maximize ROI. 

This GLOMACS workshop will highlight:

  • The standards required and practical implications of achieving the ISO 29993:2017 standards
  • Ensuring that proposed training programmes are relevant and achieve quality assurance to support planned expenditure
  • Using ISO 29993:2017 to structure the management of the training department, quality assurance, policies and procedures
  • Understanding of budget and financial planning methodologies, systems and processes
  • Key monitoring and evaluation metrics and data analysis, and demonstrating that ROI has been achieved
  • Self-action planning to meet ISO 29993:2017 criteria

Objectives

At the end of this highly interactive GLOMACS workshop you will learn to:

  • Utilize ISO 29993:2017 as the business quality standard to manage the department and engage external learning service providers
  • Apply techniques to identifying business training needs
  • Develop and propose a business case for training to meet strategic business objectives
  • Analyse evaluation methods to aid the management and measurement of investment
  • Create a Self-developed Action plan for implementation of ISO 29993:2017

Training Methodology

This innovative GLOMACS Managing Training & ROI through ISO 29993:2017 workshop will utilize a variety of adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This will include highly interactive and engaging group and individual activities, case studies and worked examples. Delegates will be encouraged to interact and engage with the course by exploring, discussing and debating the findings and conclusions of the standards using their own work related experiences.

Organisational Impact

In attending this highly interactive GLOMACS workshop the organisation will greatly benefit through:

  • Managing the training and development function to recognized International standards
  • Greater efficiency and effectiveness in the utilization of training progranmes and external providers
  • Alignment of business strategy to organisational development framework
  • Assured quality assurance procedures to recognized international standards
  • Improved cost and budgetary improvements and ROI
  • Improved leadership and management of the training and development function

Personal Impact

By attending this highly engaging GLOMACS workshop you will gain:

  • A Greater understanding of the ISO 29993:2017 standards
  • Structured approach to leading and managing training and development
  • Creating robust development quality assurance procedure aligned to development
  • Quantifiable improved cost, budgetary improvements, and justifiable ROI
  • Creating business cases to satisfy organisational development spend

Who Should Attend?

This engaging and highly interactive GLOMACS workshop is suitable to a wide range of HR, L&D and Training professionals, but will greatly benefit those who:

  • Are wishing to understand the ISO 29993:2017 standards
  • Have direct responsibility for the training within the organisation and wish to gain greater effectiveness and efficiency in quality managing this
  • Have a strategic overview of the business (HRD / OD) and who may also be responsible for initiating training programmes or authorizing expenditure for training and wish to ensure that a robust quality system is in place for the organisation and the engagement of learning service providers
  • Are responsible for the planning and implementation of training programs at an operational level

Workshop Outline

DAY 1 

Defining ISO 29993 - Quality Assurance of Training to Meet Business Needs

  • Business Strategy and Organisational Development: The Need for Long-term Planning for Future Skills and Competences
  • ISO Standard - Framework
  • The ISO: 29993:2017 Standard: Overview
  • Aligning Training and Development to Meet Business Objectives
  • Creating the Business Case for the Training Investment
  • Evaluation – Methods and Models

DAY 2 

Management of the L&D Function to ISO 29993:2017 Standards

  • General Information Provision
  • Training Needs Analysis: Requirements and Format
  • Design of the Learning Service
  • Sponsors and Learners: Requirements
  • Service Delivery Standards
    • Staff
    • Learning Material
    • Learning Enviornment
  • Faciltiators: Standards, Assessment and Evaluation
  • Assessment of Learning
  • Monitoring and Evalutaion of the Learning Service

DAY 3

Applying ROI Process in Training

  • Training Budget Planning and Formulation: Factors and Structure
  • ROI: Process and Methods
  • ROI Case Study – worked examples
  • Self-Action Planning: Gap Analysis Assessment / ‘health-check’ to gaining the ISO 29993:2017 Standard
  • Next Steps

Accreditation

  • Quality Logo
  • Quality Logo

In Association With

Oxford Management Centre

Oxford Management Centre

A GLOMACS - Oxford Management Centre collaboration aimed at providing the best training services and benefits to our valued clients

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Home » Interactive Workshops » Managing Training & ROI through ISO 29993:2017 Workshop

VAT Announcement: The Government of UAE have introduced Value Added Tax (VAT) on goods and services from 01-January-2018. In compliance with the legislation issued by the UAE Government, we will be applying a 5% VAT on the fees for all our programs and services offered from January 2018 as applicable and stipulated in the FTA circulars.

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