Code Date City Venue Fees
MG195 24 - 28 Sep 2018 London - UK TBA $5,500 Register
MG195 23 - 27 Sep 2019 London - UK TBA $5,950 Register
TBA* = To be Announced   |  All fees are exclusive of VAT
Home » Seminars » Health, Safety & Environment » Quality Assurance in Practice

Introduction

Many organizations all-over the world have used the ISO9001 quality management system standard as a framework for managing quality assurance within their operations and meeting the expectations of their customers. They have enjoyed the benefits of this structured approach to the control of risk and opportunities in their business.

Quality Assurance in Practice will provide delegates with a sound understanding of a practical approach to developing quality assurance in their organizations. This GLOMACS Management & Leadership training seminar examines the well-known ISO9001 framework as a foundation for developing quality assurance. This GLOMACS Quality Assurance in Practice training seminar goes on to look at the importance of risk based thinking, the PDCA approach and the process approach. Additionally, this training seminar explores other importance aspects of developing a quality management system including the role of audit in organizational improvement and the development of document control to support your system are encompassed in this highly practical and participative training seminar.

Objectives

By the end of this GLOMACS training seminar, delegates will be able to:

  • State the benefits of the PDCA approach
  • Understand the importance of risk based thinking in a quality management system
  • Have an awareness of organizational context and what it means in the quality management system
  • State the benefits of audit in a quality management system and understand some of the practical requirements of management systems auditing
  • Practice audit techniques
  • Appreciate the essentials of document control systems

Training Methodology

This GLOMACS Management & Leadership training seminar on Quality Assurance in Practice is highly participative and delegates will have to opportunity to use case study materials and exercises to reinforce their learning thought-out the training seminar. In addition to learning the basic requirements of a quality management system, participants will enjoy a highly participative part of this training seminar designed to enable them to practice audit techniques though participative role play.

Organisational Impact

  • Develop a greater understanding of the practical implications of managing quality assurance in the organization
  • A shared organizational vision for quality assurance and management
  • Development of efficiencies in the organization leading to enhanced profitability
  • Improvement in leadership skills within the organization

Personal Impact

  • Understanding a practical framework for the implementation of quality assurance in an organization
  • State the importance of risk based thinking in quality assurance
  • Realize the importance of leadership and developing an appropriate quality culture in organizations
  • Develop specific practical audit skills
  • Appraise a range of requirements for document control systems

Who Should Attend?

  • Department Managers
  • Team Supervisors
  • Human Resources Managers
  • Finance Professionals who want to know more about quality assurance
  • Finance Audit Professionals who want to understand more about management systems auditing

Seminar Outline

DAY 1

Designing and Implementing ISO9001

  • The PDCA Approach
  • Risk Based Thinking
  • The Organization and Context
  • Needs and Expectation of Interested Parties
  • Significance of Effective Leadership Roles
  • Role and Responsibilities of Leaders in ISO9001
  • Culture of Quality – The Role of TQM

DAY 2

Planning and Operating a Quality Management System

  • Establishing Policies
  • Planning for a Quality Management System
  • Assessing Risk and Opportunity within a Quality Management System
  • Supporting Your System – resources, competence
  • Operations, Planning and Control

DAY 3

Audit as a Management Tool

  • Management Systems Auditing
  • The Face of a Systems Auditor
  • Requirements of ISO19011 – guidelines for auditing management systems
  • Types of Systems Audits
  • Planning Audits
  • Audit as Part of Performance Monitoring and Organizational Improvement

DAY 4

Audit in Practice

  • Developing a Programme of Audits
  • Planning an Audit
  • Opening Meetings
  • Audit Questions and Use of Check Lists
  • Conducting the Audit
  • Role Play Exercise

DAY 5

Document Management in Your Quality Management System

  • Building a Document Control System
  • Document Life Cycles
  • Consistency in Document Appearance, Notation and Circulation
  • Maintaining the Integrity of Document Controls
  • Availability of Documents to Interested Parties

Accreditation

  • Quality Logo

In Association With

Oxford Management Centre

Oxford Management Centre

A GLOMACS - Oxford Management Centre collaboration aimed at providing the best training services and benefits to our valued clients

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Home » Seminars » Health, Safety & Environment » Quality Assurance in Practice

VAT Announcement: The Government of UAE have introduced Value Added Tax (VAT) on goods and services from 01-January-2018. In compliance with the legislation issued by the UAE Government, we will be applying a 5% VAT on the fees for all our programs and services offered from January 2018 as applicable and stipulated in the FTA circulars.

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