Code Date City Venue Fees
HR056 13 - 24 Jan 2019 Dubai - UAE TBA $9,900 Register
TBA* = To be Announced   |  All fees are exclusive of VAT
Home » Seminars » Human Resource Management » Succession Planning and Talent/ Performance Management

Introduction

The training seminar is split into two modules:

MODULE I - Innovations in Workforce Planning, Organizational Development, Business Efficiency and Analysis

MODULE II - Performance Management: Setting Objectives and KPI’s

Each module is structured and can be taken as a stand-alone training course; however, delegates will maximise their benefits by taking Module 1 and 2 back-to-back as a two-weeks training course.

Seminar Outline

MODULE I: Innovations in Workforce Planning, Organizational Development, Business Efficiency and Analysis

DAY 1

From Strategy to Organisational Design and Working Ratios

  •  Introductions and Our Program Objectives
  • The Key Difference between Manpower Planning and New Workforce Planning
  • The Importance of a Strategic Approach in Workforce Planning
  • The Use of the Organisational Maturity Tool - How to predict change
  • The Critical Inputs of Workforce Planning
  • How Organisations are Designed
  • The Current Types of Organizational Design
  • Innovations in Reporting Ratios – What the future holds including the impact of artificial intelligence

 

DAY 2

Our Role in Organisational Productivity

  • Collecting The Information
  • Understanding The Ingredients – Competency and How to Measure It?
  • Understanding and Measurement of Performance Information
  • Reliability – What is it? How to Measure and Improve It?
  • Measurement of Reliability – New Tools – Great Results
  • The Value of Time and People - Essential Calculations and Information

 

DAY 3

Trends Correlations and Useful New Formulas

  • What are Trends?
  • Correlations
  • Trend Information For Growth
  • Trend Information For Contraction
  • Formulas That Work – How to Calculate Accurate Turn Over and Cohort Analysis

 

DAY 4

Downsizing, Rightsizing & Workflow Management

  • What is the Difference between Downsizing and Rightsizing?
  • Techniques For Rightsizing
  • Downsizing The Organisation
  • Calculating the Value of Rightsizing
  • Using Workflow Management to Improve Efficiency
  • How much can you improve productivity by?
  • Making The Financial Case – What is the added value here?

 

DAY 5

The Workforce Planning Dashboard – Business Process Mapping, Succession and Emergency Planning, A New Look at Pay and Rewards

  • Understand The Value of Workforce Planning Dashboard
  • Importance of Staff Satisfaction
  • Why do we need Business Process Mapping?
  • What it has to offer?
  • How to Draw Business Process Maps & Calculate The Value of Improvement
  • Emergency Planning –For People
  • A New Approach to Critical Succession Planning - Transform Your Succession Planning Approach Using The New Approaches and Identify What’s Best For Your Organisation
  • Techniques to Fit People into The Right Job –Latest Psychological Approaches
  • Innovations in Pay and Rewards Using a Hopper System and Other New Approaches

 

MODULE II: Performance Management: Setting Objectives and KPI’s

 

DAY 6

Introduction to Performance Management

  • Introduction The Context for Performance Management
  • The Case for Performance Management
  • Strategic and Integrated Performance Management
  • The Principles and Building Blocks of Effective Performance Management: Setting Objectives, Identifying the Key Performance Indicators and Managing Employee Performance
  • The Role of HR, Managers, Supervisors and Team Leaders within Performance Management
  • Motivational Theories and Models and Their Role in Performance Management
  • The Psychological Contract an Exercise

 

DAY 7

Performance Management: Setting Objectives

  • What are Objectives?
  • Setting Objectives
  • The Importance of Agreeing Objectives
  • Quantitative and Qualitative Objectives
  • SMARTMaC Objectives
  • Setting Objectives – Exercise
  • Achieving Vertical, Functional and Horizontal Integration

 

DAY 8

Performance Management: Key Performance Indicators (KPIs)

  • What are KPIs – Different things to different organisations?
  • The Objective and the KPI – What’s the difference?
  • What are the KPIs for your Organisation?
  • KPI Exercise
  • The Balanced Scorecard (Kaplan and Norton)
  • The Purpose of Employee Appraisal
  • Some Practical Problems with Employee Appraisal

 

DAY 9

Performance Management: Managing Performance

  • Monitoring Employee Performance - monthly, quarterly and annual reviews
  • Addressing the Performance Gap - informal and formal approaches to addressing performance problems
  • Managing a Performance Problem – exercise
  • Improving Attendance at Work - resolving absence and sick absence problems
  • Agreeing the performance appraisal rating
  • Performance appraisal and the link to pay
  • Forced Ranking and the Expected Distribution

 

DAY 10

Giving and Receiving Feedback and Coaching

  • Feedback Models and Providing Constructive and Developmental Feedback
  • Giving and Receiving Feedback Exercise
  • Coaching: The Ask / Tell Continuum and the 8 Steps to Effective Coaching
  • Coaching Case Studies
  • Seminar: Review and Summary
  • Continuing Professional Development: Personal Development Planning (PDP)

Close of Programme and Final Evaluation

Accreditation

  • Quality Logo

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Home » Seminars » Human Resource Management » Succession Planning and Talent/ Performance Management

VAT Announcement: The Government of UAE have introduced Value Added Tax (VAT) on goods and services from 01-January-2018. In compliance with the legislation issued by the UAE Government, we will be applying a 5% VAT on the fees for all our programs and services offered from January 2018 as applicable and stipulated in the FTA circulars.

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