Code Date Venue Fees
MG029 03 - 07 Dec 2017 Dubai - UAE $4,500 Register
MG029 25 - 29 Mar 2018 Dubai - UAE $4,750 Register
MG029 09 - 13 Dec 2018 Dubai - UAE $4,750 Register
Home » Seminars » Management & Leadership » The Middle Manager Development Programme

Introduction

Many middle professionals have a wealth of experience at handling day to day management issues and are now ready for a bigger challenge. Are there extra skills they need to acquire to prepare them for the next level of leadership? This seminar is about exploring and mastering those skills and knowledge that will comfortably take you to the next level of competence – from professional to leader.

It will give you a real insight into what drives individual behaviour, how to pinpoint the cultural style of your organisation and understand its inherent cultural strengths and weaknesses. We’ll explore team dynamics in the context of the culture, look at functional and dysfunctional behaviour and how dysfunctional behaviour can be reshaped. We’ll explore how easy it is for the leader to unwittingly set people up for failure and how this can be avoided. We’ll investigate motivation, reward and getting the best from the team.

Finally you will spend time planning action what you want to change when you return to your workplace.

  • Make the transition from management to leadership
  • Learn the tools of influence
  • Understand behaviours at work
  • Explore corporate culture
  • Learn to lead and motivate your team 

Objectives

By the end of this course, participants will have learned to make the transition from professional to leader by:

  • Ensuring that you have all the core skills of effective management and leadership
  • Understanding what drives individual behaviour and how to motivate and reward excellence
  • Truly understanding the culture of your organisation
  • Exploring team dynamics and discovering your own preferred team roles
  • Having a framework for implementing successful change programmes

Training Methodology

We use a variety of accelerated learning techniques to help to embed learning and enhance recall where it really counts – back in the workplace. Any theory discussed will be grounded immediately in practical day to day work. Methods will include “freeze-frame” role plays, case studies and self-assessments, and other practical activities based around real working scenarios. Learning will be enhanced through active involvement in exercises followed by review. Opportunities for self assessment will be provided and feedback on individual and group performance will be encouraged. Participants will have opportunities to work on their own individual team issues during the seminar.

Organisational Impact

The organisation will benefit from having middle managers who are:

  • Motivated and confident to move up to the next level
  • Able to avoid common pitfalls at the more senior level through greater understanding of corporate culture
  • Equipped to make a significant contribution to moving the organisation in desired directions and steer teams through complex situations
  • Thinking and acting like leaders

Personal Impact

Participants will:

  • Gain new insights into their preferred leadership style and learn how to be flexible in both leadership and management
  • Be able to “read” behaviour and use that understanding in creating a motivating environment for their staff
  • Understand their own and others’ preferred team roles
  • Be able to influence upwards in the organisation with confidence
  • Be able to plan and lead change 

Who Should Attend?

This seminar is designed for:

  • Those who have some experience at supervisor/professional level and are ready to take on a wider role
  • Those who want to make the transition from competent professional to inspirational leader
  • Those who need a deeper understanding of what drives individual behaviour and group dynamics
  • Those who need to hone their influencing skills to get results that matter
  • Those about to embark on leading a change programme within their organisation 

Seminar Outline

DAY 1

Core Skills Required For Managing a Team

  • Delegating effectively
  • Goal Setting - S.M.A.R.T. goals
  • Performance Appraisals that work
  • Introducing a new employee to the job
  • Coaching and on-the-job training
  • Giving Praise effectively
  • Constructive Confrontation skills
  • Saying ‘No’ skilfully
  • Counselling for performance improvement
  • Disciplinary Process
  • Dealing with grievances
  • Discipline procedures
  • Dealing with difficult colleagues

DAY 2

Understanding People

  • Individual characteristics that influence behaviour
  • Personality styles and traits
  • Attitudes and behaviour
  • Perception in the workplace
  • Attributing causes to behaviour
  • Types of workplace behaviour

Organisational Culture

  • The organisational cultural web
  • Types of organisational culture
  • Developing organisational culture
  • Managing organisational culture
  • Changing organisational culture
  • Group Think - How an unhealthy culture develops and how to prevent it
  • Signs of a healthy organisational culture
  • Effects of a healthy organisational culture

DAY 3

Team Dynamics

  • Group Dynamics
  • Team Roles – A Self Perception Inventory
  • Team roles and complementarities
  • Team formation and dynamics
  • Functional and dysfunctional group behaviour
  • The set up to fail syndrome
  • Inter-team relationships

Getting the Best from Your Team

  • What are people looking for in their jobs? Do their managers know?
  • The basic motivational process
  • Ironies of motivation
  • Managing People – ten essential behaviours
  • How do you rate on motivating?
  • Motivation techniques for greater commitment & output
  • Reward systems in high performance work systems
  • How to reward and inspire your team
  • Team rewards
  • Creating energy in the team
  • Knowledge workers and the psychological contract
  • Receiving feedback and criticism
  • Helpful hints for providing feedback and criticism

DAY 4

Influencing Upwards in the Organisation

  • The Individuals Needs Framework
  • The Six Key Weapons of Influence and how to use them
    • Constancy & Escalating Commitment
    • Reciprocation
    • Need to be like others
    • Warming to
    • Power
    • Short supply
  • The Five Styles of Decision Makers and how to distinguish them
    • Charismatics
    • Thinkers
    • Controllers
    • Skeptics
    • Followers
  • Selecting Strategies and Dialogues for each Decision Making Style
  • Matching Appropriate Influencing Principals to Decision Making Style
  • The Trigger Words that appeal to each Decision Making Style

Leadership That Inspires

  • The difference between Management & Leadership
  • Leadership and emotional intelligence
  • The effects of different leadership styles on organisational climate
  • Comparing management with visionary leadership
  • Characteristics of visionary leaders
  • Characteristics of a good vision statement
  • Communicating your vision
  • Leaders who are effective at communicating their vision and inspiring people
  • Ethical political behaviour
  • Trust orientation profile

DAY 5

Managing Change Successfully

  • Sources of resistance to change
  • Preventing resistance and encouraging effectiveness in coping with change
  • Choosing a strategy to implement change
  • The steps in a successful change programme
  • Membership of the team leading change
  • Communicating change – the steps involved
  • Mastering the art of speaking as a change leader
  • Sustaining change efforts

Action Planning

  • What have I learned about leadership that I want to apply back on the job?
  • Can I paint a compelling picture of success?
  • How should I go about implementing it?
  • What barriers might I come up against and how might I overcome them?
  • Who might be my allies and how do I build their commitment?
  • When will I start and when will it be implemented?

Accreditation

  • Quality Logo

In Association With

Oxford Management Centre

Oxford Management Centre

A GLOMACS - Oxford Management Centre collaboration aimed at providing the best training services and benefits to our valued clients

Visit website

You may also be Interested in...

What Previous Delegates Say...


I like the Q-OPD political player model; best course I have attended!

Mohammad M.A.
26 Mar- 30 Mar 2017, JW Marriott Hotel, Dubai



The instructor is very knowledgeable and experienced. The exercises and the case studies were very practical and applicable to job and personal life. Very interesting, participating and informative session, I enjoyed it.

Goji C.
26 Mar- 30 Mar 2017, JW Marriott Hotel, Dubai


Home » Seminars » Management & Leadership » The Middle Manager Development Programme

© 2017. Material published by GLOMACS shown here is copyrighted.

All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.

DMCA.com Protection Status

Send to Colleague

© 2017. Material published by GLOMACS shown here is copyrighted.

All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.





Sending your message. Please wait...

Send Successfully

There was a problem sending your message. Please try again.

Please complete all the fields in the form before sending.

Print Page

© 2017. Material published by GLOMACS shown here is copyrighted.

All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.






Sending your message. Please wait...

Close

There was a problem sending your message. Please try again.

Please complete all the fields in the form before sending.

Download PDF

© 2017. Material published by GLOMACS shown here is copyrighted.

All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.






Sending your message. Please wait...

There was a problem sending your message. Please try again.

Please complete all the fields in the form before sending.



The Middle Manager Development Programme
Creating Future Leaders


Upcoming Dates

Code Date Venue Fees
MG029 03 - 07 Dec 2017 Dubai - UAE $4,500
MG029 25 - 29 Mar 2018 Dubai - UAE $4,750
MG029 09 - 13 Dec 2018 Dubai - UAE $4,750

Introduction

Many middle professionals have a wealth of experience at handling day to day management issues and are now ready for a bigger challenge. Are there extra skills they need to acquire to prepare them for the next level of leadership? This seminar is about exploring and mastering those skills and knowledge that will comfortably take you to the next level of competence – from professional to leader.

It will give you a real insight into what drives individual behaviour, how to pinpoint the cultural style of your organisation and understand its inherent cultural strengths and weaknesses. We’ll explore team dynamics in the context of the culture, look at functional and dysfunctional behaviour and how dysfunctional behaviour can be reshaped. We’ll explore how easy it is for the leader to unwittingly set people up for failure and how this can be avoided. We’ll investigate motivation, reward and getting the best from the team.

Finally you will spend time planning action what you want to change when you return to your workplace.

  • Make the transition from management to leadership
  • Learn the tools of influence
  • Understand behaviours at work
  • Explore corporate culture
  • Learn to lead and motivate your team 

Objectives

By the end of this course, participants will have learned to make the transition from professional to leader by:

  • Ensuring that you have all the core skills of effective management and leadership
  • Understanding what drives individual behaviour and how to motivate and reward excellence
  • Truly understanding the culture of your organisation
  • Exploring team dynamics and discovering your own preferred team roles
  • Having a framework for implementing successful change programmes

Training Methodology

We use a variety of accelerated learning techniques to help to embed learning and enhance recall where it really counts – back in the workplace. Any theory discussed will be grounded immediately in practical day to day work. Methods will include “freeze-frame” role plays, case studies and self-assessments, and other practical activities based around real working scenarios. Learning will be enhanced through active involvement in exercises followed by review. Opportunities for self assessment will be provided and feedback on individual and group performance will be encouraged. Participants will have opportunities to work on their own individual team issues during the seminar.

Organisational Impact

The organisation will benefit from having middle managers who are:

  • Motivated and confident to move up to the next level
  • Able to avoid common pitfalls at the more senior level through greater understanding of corporate culture
  • Equipped to make a significant contribution to moving the organisation in desired directions and steer teams through complex situations
  • Thinking and acting like leaders

Personal Impact

Participants will:

  • Gain new insights into their preferred leadership style and learn how to be flexible in both leadership and management
  • Be able to “read” behaviour and use that understanding in creating a motivating environment for their staff
  • Understand their own and others’ preferred team roles
  • Be able to influence upwards in the organisation with confidence
  • Be able to plan and lead change 

Who Should Attend?

This seminar is designed for:

  • Those who have some experience at supervisor/professional level and are ready to take on a wider role
  • Those who want to make the transition from competent professional to inspirational leader
  • Those who need a deeper understanding of what drives individual behaviour and group dynamics
  • Those who need to hone their influencing skills to get results that matter
  • Those about to embark on leading a change programme within their organisation 

SEMINAR OUTLINE

DAY 1

Core Skills Required For Managing a Team

  • Delegating effectively
  • Goal Setting - S.M.A.R.T. goals
  • Performance Appraisals that work
  • Introducing a new employee to the job
  • Coaching and on-the-job training
  • Giving Praise effectively
  • Constructive Confrontation skills
  • Saying ‘No’ skilfully
  • Counselling for performance improvement
  • Disciplinary Process
  • Dealing with grievances
  • Discipline procedures
  • Dealing with difficult colleagues

DAY 2

Understanding People

  • Individual characteristics that influence behaviour
  • Personality styles and traits
  • Attitudes and behaviour
  • Perception in the workplace
  • Attributing causes to behaviour
  • Types of workplace behaviour

Organisational Culture

  • The organisational cultural web
  • Types of organisational culture
  • Developing organisational culture
  • Managing organisational culture
  • Changing organisational culture
  • Group Think - How an unhealthy culture develops and how to prevent it
  • Signs of a healthy organisational culture
  • Effects of a healthy organisational culture

DAY 3

Team Dynamics

  • Group Dynamics
  • Team Roles – A Self Perception Inventory
  • Team roles and complementarities
  • Team formation and dynamics
  • Functional and dysfunctional group behaviour
  • The set up to fail syndrome
  • Inter-team relationships

Getting the Best from Your Team

  • What are people looking for in their jobs? Do their managers know?
  • The basic motivational process
  • Ironies of motivation
  • Managing People – ten essential behaviours
  • How do you rate on motivating?
  • Motivation techniques for greater commitment & output
  • Reward systems in high performance work systems
  • How to reward and inspire your team
  • Team rewards
  • Creating energy in the team
  • Knowledge workers and the psychological contract
  • Receiving feedback and criticism
  • Helpful hints for providing feedback and criticism

DAY 4

Influencing Upwards in the Organisation

  • The Individuals Needs Framework
  • The Six Key Weapons of Influence and how to use them
    • Constancy & Escalating Commitment
    • Reciprocation
    • Need to be like others
    • Warming to
    • Power
    • Short supply
  • The Five Styles of Decision Makers and how to distinguish them
    • Charismatics
    • Thinkers
    • Controllers
    • Skeptics
    • Followers
  • Selecting Strategies and Dialogues for each Decision Making Style
  • Matching Appropriate Influencing Principals to Decision Making Style
  • The Trigger Words that appeal to each Decision Making Style

Leadership That Inspires

  • The difference between Management & Leadership
  • Leadership and emotional intelligence
  • The effects of different leadership styles on organisational climate
  • Comparing management with visionary leadership
  • Characteristics of visionary leaders
  • Characteristics of a good vision statement
  • Communicating your vision
  • Leaders who are effective at communicating their vision and inspiring people
  • Ethical political behaviour
  • Trust orientation profile

DAY 5

Managing Change Successfully

  • Sources of resistance to change
  • Preventing resistance and encouraging effectiveness in coping with change
  • Choosing a strategy to implement change
  • The steps in a successful change programme
  • Membership of the team leading change
  • Communicating change – the steps involved
  • Mastering the art of speaking as a change leader
  • Sustaining change efforts

Action Planning

  • What have I learned about leadership that I want to apply back on the job?
  • Can I paint a compelling picture of success?
  • How should I go about implementing it?
  • What barriers might I come up against and how might I overcome them?
  • Who might be my allies and how do I build their commitment?
  • When will I start and when will it be implemented?

Quality Logo

GLOMACS is registered with NASBA as a sponsor of Continuing Professional Education (CPE) on the National Registry of CPE Sponsors. NASBA have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.learningmarket.org.

 

All Training Seminars delivered by GLOMACS by default are eligible for CPE Credit.



© 2017. Material published by GLOMACS shown here is copyrighted.
All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.

Print Logo
P.O. Box 74653, Dubai, United Arab Emirates
Tel : +971 - 04 - 425 0700, Fax : +971 (04) 425 0701, Email : info@glomacs.ae

Download Training Calendar

Want to stay in touch with what's happening in Glomacs?
Join the conversation on our social media channels:

Facebook Twitter LinkedinYouTube